How to use the site

The changes made to the renewed site from the original site are listed below.

[Important] Q1. How do I log in?

Due to system changes accompanying the renewal, even customers who used the old site will need to log in again. We apologize for the inconvenience, but please log in by following the steps below.

[How to log in]
1. Access the PD9 official website from the URL on the right : https://pd9.jp/
 2. Click "Login (person icon)" in the upper right corner of the screen
3. Enter your registered email address
4. After entering your email address, you will receive an email with a one-time passcode. Enter the 6-digit code in the email on the website.
5. Login complete

*If you do not receive the verification email, please check your spam folder.

[Important] Q2. Where can I register my company?

1. Please check the contents of the page below (For corporations) and fill out the form at the bottom. https://pd9.jp/pages/for-business
 2. Once you submit your application, we will conduct a brief review and then contact you within 24 hours.
3. After you receive notification that your registration is complete, you can place your purchase order.

About the product

We answer frequently asked questions about PD9, including its ingredients, features, and safety.

Q1. What sports can PD9 be used for?

A.It can be used for all sports that require strong grip in the hands, such as golf, tennis, climbing, pole dancing, climbing, ball games, and darts.

Q2. What is the difference between powdered chalk and conventional liquid chalk?

A. PD9 is a liquid-type non-slip surface that does not produce powder or whitening. It does not leave your hands white or an unpleasant sticky feeling. It minimizes chalk dust and does not produce any powder, so you can use it comfortably while keeping your facility clean at all times.

Q3. Does it irritate the skin?

A. Normal use does not cause any skin irritation. However, those with sensitive skin may experience skin irritation in rare cases. If any abnormalities are observed, discontinue use.

Q4. How much should I use on my palm?

A. Take a few drops (the size of a 10 yen coin) in your hand and rub it in thoroughly.

Q5. Where is the PD9 manufactured?

A.PD9 is entirely handmade at our factory in Hiroshima Prefecture.

Q6. What is the expiration date for PD9?

A. PD9 can maintain its quality for approximately 3 to 5 years if stored at room temperature. Please store it away from direct sunlight and high temperatures.

Q7. Can children and beginners use it?

A. Yes. Children and beginners tend to sweat a lot, so the PD9 is a popular choice. No special training or knowledge is required.

Q8. Is it okay to use it in a gym or studio?

A. It is a powder-free product so it can be used in many studios and gyms. If you have any concerns, please check with the facility staff.

Q9. Does it have a scent?

A. It is fragrance-free. Even those who are sensitive to odors can use it with peace of mind.

Use and storage

We will guide you on how to use it correctly and how to store it properly.

Q1. Are there any precautions to take when using it?

A. The ingredients tend to separate easily, so please be sure to shake well before use.

Q2. How should I wash it after use?

A. It can be easily washed off with soap or hand soap.

Q3. How should I store it?

A. Avoid storing the product in high temperature, humidity, or direct sunlight. Avoid storing it in a car or other place prone to high temperatures.
After use, close the lid tightly and store out of reach of children.

About Purchase

We have compiled a list of frequently asked questions before purchasing, such as how to order and how to pay.

Q1. Where can I purchase it?

A. In addition to this website (PD9 official shop), you can also purchase it on Amazon, Rakuten Ichiba, Yahoo! Shopping, and Mercari.

Q2. Is there a trial size?

A. We have a trial pack (2ml) available for first-time users, so please give it a try. (Free sample)

Q3. Can I purchase products at the store?

A. Yes, we also offer bulk purchases for corporations. For more information, please click here.

Shipping and Returns

For information on delivery times, shipping fees and returns, please click here.

Q1. How long will it take to arrive?

A. We usually ship within 1-3 business days after your order (this may vary depending on the region and traffic situation). Items ordered by 3:00 PM will be shipped on the same day.

Q2. What is the shipping method?

A. We will ship your order via Yamato Transport's "Nekopos (postage to your mailbox)" or "Courier Service." We will select the most appropriate shipping method based on the size and quantity of your order. (Free shipping)

Q3. Can I ship overseas?

A. Yes, we will ship via Japan Post. (Shipping costs apply.)

Q4. Can I return or exchange the product?

A. We will accept returns or exchanges for defective products or products that are clearly different from the product description. As a general rule, we cannot accept returns or exchanges for reasons of customer convenience.

PRODUCT LIST

Product List

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Click here for a list of products

Brand cumulative sales exceed 500,000 units! Free trial campaign underway!

Start with a free trial!
This is a trial pack that even first-time users can try out with confidence.

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*This is not a subscription.

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